Shipping policy
Shipping Policy
At Home Grind, we aim to provide clear and transparent shipping information so you know exactly what to expect when placing an order.
Order Processing
All orders are processed within 1–3 business days. Once your order has been processed, it will be prepared for shipment by our fulfilment partners.
Home Grind operates as an online-only store. Products are shipped directly from our trusted third-party suppliers and fulfilment partners to ensure efficient delivery.
Shipping Times
Estimated delivery times vary depending on your location:
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United Kingdom: 7–12 business days
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International Orders: 7–15 business days
Please note that delivery times are estimates and may vary due to customs processing, carrier delays, or high-demand periods.
Shipping Costs
We offer free shipping on all orders unless otherwise stated on the product page.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with tracking details where available. Tracking updates may take 24–48 hours to appear after dispatch.
Customs & Duties
For international orders, customs duties or import taxes may apply depending on your country’s regulations. These charges are the responsibility of the customer and are not controlled by Home Grind.
Incorrect Address or Failed Delivery
Please ensure your shipping address is entered correctly at checkout. Home Grind is not responsible for delays or failed deliveries caused by incorrect or incomplete address information provided by the customer.
Delays
While we work closely with our fulfilment and shipping partners, delays can occasionally occur due to factors outside our control. If your order has not arrived within the estimated timeframe, please contact us and we will be happy to assist.
Contact Us
If you have any questions about shipping or your order, please contact us at: